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This feature allows an extension to transfer calls
even to a busy extension. The transferring extension
gets free after using this feature; the call gets
transferred/camped on to the busy extension. The
busy extension on which the call is transferred
(camped on) gets a call waiting tone and can attend
the call as soon as he finishes his busy call.
However, if this camped on call is not attended
within 20 seconds, it returns to the original
extension, which has transferred (camped on) the
call to the busy extension.
On
getting a busy tone while transferring a call
to any extension. Do as follows, Hook flash to
get back the calling party and again Hook Flash
to put on Hold the calling party.
Dial
(which is found busy) and Disconnect (Your
extension becomes free).
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